What’s up, Docs?…

It was just another shop in a row of shops, except there was no merchandise on display. A special light grey film, etched with the word ‘SURGERY’ and times of opening, covered the window almost to the top, screening the inside from passers by. On entering, the waiting room presented with seating arranged around its perimeter. There was no other furniture. Someone would raise their hand to indicate a space, if there was one, someone else to say, ‘You’re after me….’ and so you would sit and wait your turn to see the doctor. What I remember best about the actual surgery was the coal fire burning brightly and the scuttle of coal with brass tongs glinting on the hearth. On one wall was a tall cupboard with glass doors and behind a screen, an examination couch. By the door was a coat stand where the doctor had hung his dark grey Crombie overcoat and black Homburg hat.  Two chairs were arranged in front of a polished desk behind which sat the doctor. Doctor Kaye was a tall, rangy man with a long slim bespectacled face, distinguished grey hair and beautifully manicured hands. Black jacket, waistcoat and pin- striped trousers set off an impeccably laundered shirt and sober tie with matching tie pin and cuff links.  He always rose slightly from his chair to greet his patient. If the black telephone on the desk rang, it could signal an urgent call out which meant you had to repair to the waiting room until the doctor returned. Nobody liked this happening but return he did and would continue with his consultations until his waiting room was empty.   Continue reading

Because we’re worth it…

I used to ’employ’ a house painter who was excellent at his craft. He was not, however, the greatest conversationalist in the world – but then he wasn’t hired to chat – his forte was painting and decorating. After each completed job, he would leave me with the sincere invitation to call him if I ever needed to be ‘touched up'(!) This, for your information, would occur roughly every eighteen months or so when he would be asked to return – because his work was outstanding.   Continue reading

Taking a different kind of lead…

I’ve had a few bosses in my time and I think I could say something positive about all of them – except one. There were bosses about whom I could happily wax lyrical and with whom I remain great friends to this day, others whom I respect/ed enormously and the remainder – well – they were an acquired taste let’s say – oh and then there was ‘The Exception’. Let me ask you a question. Do you ever look at your superior or boss and wonder how they managed to get where they are? I mean does one need skills and talent and knowledge of subject to lead, motivate, discover and develop potential in others? I would say so, wouldn’t you? So when you find yourself being ‘managed’ by a person who has none of the aforementioned attributes but has the capacity only to cause mayhem at every turn, questions surely need to be asked. ‘The Exception’ was a case in point.  Continue reading